We’re here to help
Let’s point you to
the right place.
Whether you are donating, running a campaign, or checking on a contribution, send us the details and our team will help you from there.
How we can help
Share a little context so we can respond properly.
Choose a route
What can we help
with?
Pick the closest option. We’ll pre-fill the form topic for you, no hunting for the right inbox.
Frequently asked questions
Your answer could already be here!
These are the questions donors, campaign organizers and charity partners ask us most often.
Where can I find my donation receipt?
Receipts are sent to the email used when making the donation. Please check your spam folder or contact support.
What should I do if my payment did not go through?
Try again after checking your payment details, or contact our support team with the campaign link.
How do I start a fundraising campaign?
Use our charity onboarding form and the team will guide you through verification.
What should I include in a campaign enquiry?
Include the campaign name, reference number and a short description of what you need.
Can I report a concern about a campaign?
Yes. Send the campaign link and details to [email protected].
How can a charity or company work with The Give Collective?
Email [email protected] and tell us a little about your organisation.
Generosity starts somewhere
Ready to support a cause
that moves you?
Explore verified campaigns from people, families and communities across Singapore.